Customer Service

Your professional development is our business. This charter sets out the service standards you can expect from PNGCJE when engaging with our judicial education programs.

Vision

An avenue where experts come together

An Avenue where Experts come together to share knowledge, skills and expertise to be the best in their roles, enabling access to Justice and public confidence in the Judicial system.

Mission

Excellence in Court Business

Promote a high standard of Excellence in all Court Business.

Clear service delivery for every training engagement

The charter entails the service delivery process that Judges, Magistrates and Court staff can observe when engaging in our training programs.

Professional development is our business

We will strive to ensure that all Judicial Officers, magistrates, court staff and officers of the Law and Justice sector are equipped with sound knowledge and prepared to manage the unique challenges of their Judicial role.

Planning, designing and delivering judicial education

We plan, design and deliver training programs, seminars, workshops, forums, conferences and webinars for Judges, Magistrates and Court Officers.

At PngCJE, we are prepared

Meet with you and discuss your training needs

Develop curriculum, plan, design and deliver training programs

Monitor and evaluate your progress after training

Provide state of the art training facilities

Support your transition into your new career and constantly monitor your professional development

Engage subject matter experts to plan, design and deliver tailored training programs for your specific needs

PngCJE services are extended to

Judges

Magistrates

Judges associates, court interpreters, attendants and reporters

Registry staff

Sheriff's officers and staff

Corporate management staff

Law and Justice Sector agencies staff engaged in court processes

Village Courts Magistrates and lay or non-lawyer trained Court Officers

Regional Pacific Island Countries and international Judges and court support staff

Other stakeholders on an ad hoc basis, including lawyers, the public, legislature, executive and non-judicial members of administrative tribunals and school children/students

Practical support for your training needs

You will find our Program Officers useful in facilitating your training programs. They are more than happy to assist in designing and delivering training programs to suit your training needs. Feel free to send an email to any of the following.

Peter Michael (BBM)

Peter Michael (BBM)

Tongia Kekebogi (DIBM)

Tongia Kekebogi (DIBM)

Stacey Levakia-Wali

Stacey Levakia-Wali

Arabella Owen (BBM)

Arabella Owen (BBM)

Susie Vaieke

Susie Vaieke

Vali Kila

Vali Kila

Emmah John

Emmah John

Oversight for training programs

The PngCJE Board of Directors chaired by the Chief Justice of Papua New Guinea examine and approve all training programs planned by PngCJE.

View Board of Directors

Committed to judicial education and public confidence

We are committed to doing our very best in delivering our mandated task to provide judicial education for court staff and Judicial officers for your Professional development.

We want our court officers to be well equipped with the necessary skills, knowledge and attitudes in dispensing justice for the wellbeing and development of the society at large.

Help us serve you better

Your feedback on our service is our tool for perfection. Compliments or complaints can be sent to us through the following channels.

We will review and renew this customer service charter regularly to meet and exceed your expectations.

PngCJE is ultimately responsible for your Professional development. If you are not satisfied with the outcome of our service, please do not hesitate to contact us. We will ensure that we respond to your concern in a timely manner.